1. Our Commitment to Privacy
Cyber-Seniors respects your privacy and is committed to protecting personal information entrusted to us. This Privacy Policy describes how Cyber-Seniors collects, uses, stores, protects, and shares personal information when individuals access our websites, programs, services, or digital platforms (collectively, the “Services”).
Cyber-Seniors complies with applicable Canadian and United States privacy and data protection laws, including PIPEDA and applicable U.S. federal and state privacy legislation. Cyber-Seniors implements administrative, technical, and organizational safeguards aligned with recognized industry and government security standards to protect personal information.
Cyber-Seniors assumes responsibility for maintaining the confidentiality, integrity, and availability of personal information under its control.
This Policy applies only to information collected or controlled by Cyber-Seniors and does not apply to organizations or websites we do not own or manage.
2. Information We Collect
We collect information necessary to deliver programs, support participants, improve services, and report program outcomes.
Personal Information You Provide
When registering or participating in our Services, you may provide:
- Name
- Email address
- Phone number
- Country, State, City, Postal/Zip Code
- Gender
- Birthdate
- Language Preference
- How you heard about us
- School or Organization and type
- Program registration detail
- Communications with Cyber-Seniors
Providing this information is voluntary, but certain services may not function without it.
Participation and Program Activity Information
When you use our Services, Cyber-Seniors may collect information about your participation, including:
- programs accessed
- resources viewed or downloaded
- learning progress or completion status
- meeting participation or training attendance
- general interaction with site features
This information allows us to deliver services, measure impact, improve programming, and fulfil reporting obligations to funding partners.
Technical and Website Usage Information
We automatically collect limited technical information such as:
- IP address
- browser type and device information
- operating system
- session activity and page visits
- website performance data
This information helps us maintain system security and improve user experience.
Aggregated and De-Identified Information
Cyber-Seniors collects demographic, survey, and outcome data that does not identify individual participants. This information may be used for research, evaluation, and reporting purposes.
3. How We Use Personal Information
Cyber-Seniors uses personal information only for legitimate organizational purposes, including:
- providing programs and services
- managing registrations and user accounts
- communicating with participants
- supporting training, mentorship, and digital literacy services
- improving website functionality and program design
- measuring program outcomes and impact
- preparing anonymized or aggregated reports for sponsors, partners, and funders
- complying with legal or contractual obligations
- protecting the security and integrity of our systems
Cyber-Seniors does not sell personal information.
4. Program Reporting and Information Sharing
Cyber-Seniors may share information in the following ways:
Aggregated Reporting
We routinely share anonymized or statistical information showing overall program participation and outcomes.
Limited Individual Reporting
Where required for program administration, grants, or partnerships, Cyber-Seniors may confirm an individual’s participation status, access to services, or completion of programs.
Such sharing occurs only:
- for purposes directly related to program delivery or evaluation,
- under confidentiality obligations, and
- in accordance with applicable privacy laws.
Personal information is never shared for unrelated marketing purposes.
5. How We Protect Your Information
Cyber-Seniors implements administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
Security measures include:
- secure cloud-based data storage located within the United States
- encryption of data in transit and at rest using industry standards
- restricted access based on staff roles
- password protections and multi-factor authentication
- regular software updates and security monitoring
- confidentiality obligations for staff, volunteers, and contractors
While no online system can be guaranteed completely secure, Cyber-Seniors uses reasonable and appropriate safeguards consistent with nonprofit and government security expectations.
6. Data Retention
Personal information is retained only as long as necessary to:
- deliver programs,
- maintain organizational records,
- fulfil reporting obligations, or
- comply with legal requirements.
De-identified statistical information may be retained indefinitely for research and program evaluation.
7. User Accounts and Your Choices
Users may:
- review or update account information,
- request correction of inaccurate information,
- request account deletion, subject to legal or contractual obligations.
Requests may be made by contacting:
info@cyberseniors.org
8. Cookies and Analytics
Cyber-Seniors uses cookies and similar technologies to:
- maintain website functionality,
- understand how visitors use our Services,
- improve accessibility and user experience.
These technologies do not track users across unrelated websites for advertising purposes.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services. Cyber-Seniors is not responsible for the privacy practices of those external sites. Users are encouraged to review third-party privacy policies before providing personal information.
10. Communications and Opt-Out
Users may opt-in to receive newsletters or organizational updates. You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.
Cyber-Seniors may still send important administrative or service-related communications when necessary.
11. International Users
Because Cyber-Seniors operates internationally, personal information may be processed in Canada or the United States in accordance with applicable laws and contractual safeguards.
12. Changes to This Policy
Cyber-Seniors may update this Privacy Policy periodically to reflect legal, operational, or technological changes. Updates will be posted on this page with the revised effective date.
Continued use of the Services constitutes acceptance of the updated Policy.
13. Contact Us
Questions or requests regarding this Privacy Policy may be directed to:
Cyber-Seniors
Email: info@cyberseniors.org
Website: www.cyberseniors.org
(Last updated January, 2026)