Category: Cyber Security

Fake Customer Support Scams: How to Spot the Red Flags

In this session, our teen tech mentors will explain how fake customer support scams work, highlight common red flags to watch for, and share what to do if you encounter a suspicious message or pop-up.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

What Is a VPN and Do You Need One?

In this session, our teen tech mentors will explain what a VPN is, how it helps protect your privacy online, and when it’s useful, especially when using public Wi-Fi.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Scam Terminology Explained: Phishing, Spoofing, and More

In this session, our teen tech mentors will explain common scam-related terms in plain language and show you how understanding them can help you spot scams faster.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

AI Videos Explained What’s Real and What’s Not

In this session, our teen tech mentors will explain what AI-generated videos are, how they’re created, and how to tell the difference between real and fake content. We’ll share examples and tips to help you stay informed and avoid misinformation.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Track Your Packages with Confidence

In this session, our teen tech mentors will show you how to track your online orders step-by-step using popular carriers like Canada Post, UPS, FedEx, and Amazon. We’ll do live demos, explain tracking updates, and share tips on how to spot delivery scams and avoid missing packages.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

How to Safely Get Rid of Old Devices

In this session, our teen tech mentors will show you how to safely recycle or donate old devices. Learn how to erase your personal data, where to take your devices (such as certified recycling programs or retailers like Best Buy), and how to avoid data theft.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Using PayPal safely

In this session, our teen tech mentors will explain how to set up a PayPal account, how to use it for online payments, and what to watch for to help you avoid scams, fake emails, and suspicious requests.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

How to Fact-Check Information Online

In this session, our teen tech mentors will show you simple ways to verify information you find online, including how to check sources, cross-reference facts, and avoid falling for misinformation.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Using a Credit Card vs Debit Card

In this session, our teen tech mentors will explain the key differences between credit cards and debit cards, including how they work, when to use each one, and important tips to help you protect your money and avoid fraud.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

What Happens If Your Email Is Hacked?

In this session, our teen tech mentors will explain the warning signs that your email may have been hacked and walk through simple steps you can take to secure your account, recover access, and prevent it from happening again.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.