Category: Device Basics

Factory Reset Basics: When and How to Reset Your Phone Safely

In this session, our Cyber-Seniors mentors will explain what a factory reset does, when it may be helpful, and how to safely back up your information before resetting a device.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Understanding Common File Types

In this session, our Cyber-Seniors mentors will explain the most common file types you may encounter on your computer, smartphone, or online. Learn the differences between documents, images, videos, audio files, PDFs, compressed files, and more, along with how to open, save, and share them.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

How to Unsubscribe From Annoying Emails

In this session, our Cyber-Seniors mentors will explain how to unsubscribe from unwanted emails, manage spam and promotional messages, and organize your inbox to make email less overwhelming.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

One Contact List Everywhere Organizing Your Phone Contacts

In this session, our Cyber-Seniors mentors will explain how to organize, back up, sync, and manage your contacts across devices and accounts.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

How to Scan Documents With Your Phone

In this session, our teen tech mentors will demonstrate how to use your smartphone to scan documents such as forms, receipts, and letters, and show you how to save or share them digitally.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Understanding Internet Speeds: Why Your Wi-Fi May Feel Slow

In this session, our teen tech mentors will explain what internet speed means, why your Wi-Fi may sometimes feel slow, and simple steps you can take to improve your connection at home.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Saving Important Documents Digitally

In this session, our teen tech mentors will explain how to store important documents like identification, insurance papers, and records safely on your computer or in the cloud so you can easily find them when needed.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Stay Connected Anywhere How to Use Mobile Hotspot

In this session, our teen tech mentors will show you how to turn your phone into a mobile hotspot, connect other devices to it, and understand when and how to use it safely.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Moving Apps on your Phone

In this session, our teen tech mentors will show you how to move apps on your smartphone, place them where you want on your home screen, and create a layout that is easier to navigate and use every day.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.

Understanding Software Updates: Why They Matter

In this session, our teen tech mentors will explain what software updates are, why they are important for your devices, and how updates help improve security, fix problems, and add new features.


Your participation helps us continue connecting generations through technology. If you’ve benefited from our programs, please consider making a donation at www.cyberseniors.org/donate. Every contribution—big or small—helps older adults gain confidence with digital skills and stay connected with loved ones.